PRIVACY POLICY 2018-04-17T14:15:13+00:00


Updated on: 14 February 2017

GoodMood PBC (“GoodMood PBC”, “us”, “our” or “we”) is dedicated to protecting our users privacy rights (“users” or “you”).  GoodMood PBC’s Privacy Policy (the “Policy”) describes the ways that we collect, store, use, and control the information, including your personal information, which you may provide or we may collect in connection with our website, (the “Site”) or any GoodMood PBC game provided on any platform (including but not limited to, iOS and Android) (hereinafter collectively referred to as, the “Service”).  Please note that this Policy is limited to information collected and/or received by GoodMood PBC via your use of the Service.  GoodMood PBC is not responsible for the acts and/or omissions of any third parties, the contents in their sites, their use of the information you may provide to them, or any products and/or services they may offer to you.  Any links in our Site to those sites does not constitute our affiliation, or sponsorship with, those third parties.

If you use the Service in anyway, you agree to this Policy and the processing of your content and/or data, including but not limited to your personal information, as provided in this Policy.  Therefore, if you do not agree to these terms, do not use the Service.

Should you have any questions and/or concerns regarding our privacy policy and/or practices, please contact us at

Collection and Use of Your Information

GoodMood PBC collects information about your as herein noted.  GoodMood PBC’s main purpose in collecting and using your information is to create and maintain your account, provide you with the Service, for Service improvement, contacting you whenever necessary, conducting research and creating reports for our internal use.  We store your information on our servers located within the United States, via GameSparks, and we may store your information on servers and/or equipment located in other countries.

In order for you to use our community forum, you will be asked to register, create, and provide a username, password and email address.

GoodMood PBC’s Site

If and whenever you are browsing GoodMood PBC’s Site, we may automatically capture and record your computer’s operating system, access times, Internet Protocol (IP) address, and browser type, amongst other information, including but not limited to any referring Web site addresses. We may use this captured and/or collected information to monitor, develop and analyze your use of our Service. Furthermore, we may be requested to provide and we may use data that is personal to you, including but not limited to your name, gender, profile photo, age, etc…, and links to your profiles on other social networking sites and/or other third party sites, e-mails and physical mailing addresses. GoodMood PBC may use that information to create a user profile in order to provide you with your preferred services. We may also use your email address to obtain your feedback as it relates to your experience with the GoodMood PBC’s Site and its Service, and to notify you regarding GoodMood PBC news and promotions.  Your birthday and gender may also be used to analyze your user trends and thereby target certain user specific promotions.  Your physical mailing address may be utilized to send you merchandise and/or other physical promotional materials.  If you no longer wish to receive notices and/or any type of promotional materials, you may opt-out from receiving them, at any time by simply emailing us at: legal-request@goodmood

GoodMood PBC’s Forums & Private Messages

Our Site may offer publicly accessible private messages, blogs, and/or community forums. Please note that any information you provide in any of those areas may be read, used, and collected by others who may access them. If you wish to request removal of any of your personal information from our blog and/or community forum(s), please contact us at:  In some circumstances, we might not be able to remove all or some of your personal information, if so, we will notify you know of said inability and why.

If you choose to use any third party platform, such as Facebook connect, in order to use our blog and/or community forums, any information you provide therein may be tied to that third party platform, such as your Facebook account. If so, then you will need to contact the applicable third party platform directly, in order to request them to remove your personal information from our blog and/or community forum(s).

Social Media Links

Our Site may include certain social media features, similar to the Facebook “Like” button and other similar widgets, like the “Share” this button and/or other interactive programs that run on our Site. All of the aforementioned Features may gather and collect certain information, including but not limited to your IP address, web pages you are visiting within our Site, and it may also activate cookies in order to enable certain features to function properly. All social media features and/or applicable widgets are governed by a third party, as such your usage of those features are governed by the privacy policy of the third party companies providing them.

Android and iOS Platforms

Whenever you use any of the GoodMood PBC games and/or applications on any mobile platform, we may also collect and record certain information, including but not limited to your unique device ID (persistent and/or non-persistent), device name, email address, hardware type, MAC address, IMEI, OS, and your location (IP address).  All this information is utilized by us to troubleshoot and to helps us understand your usage trends, in order to improve our Service.

We may collect your location based information for the purpose of providing you with the correct version of the application and so you may interact with other users of the game.  We will not share this information with any third party without your permission.  If you no longer wish to allow us to track or use this information, you may turn it off at the device level.  Please note, the application may not work properly if we are unable to tell where you are coming from (Country specific).

In addition, we create a unique user ID to track your use of our Service.  This unique user ID is stored in connection with your profile information to track the GoodMood PBC games you are playing.

Apple Game Center, Facebook Connect, and other Third Party Gaming Centers

You are able to log in to our site using third party sign-in services, such as Facebook Connect, Apple’s Game Center, or any other Open ID provider. These third party services will obtain and  authenticate your identity, and provide you with the option to share your personal information with GoodMood PBC, including but not limited to your name and email address.  These third party services like Facebook and Apple allow you to post information about your activities on the website, so that you can share them with others.

GoodMood PBC may gather and record information through the referenced third party sign-in services, in accordance with the policies and terms and conditions of the third party sign-in service providers.  The information that we may collect, whenever you connect your user account to any third party sign-in service provider may include, but is not limited to: (1) your third party sign-in user ID and/or user name, (2) your name, (3) date of birth, (4) locale, city, state and country, (5) sex, (6) email address, and (7) the sign-in service user ID for any of your friends that may also be connected to GoodMood PBC’s game(s).

If you want us to erase any of the data we receive from Facebook and/or Apple which pertains to you, then please contact us at:

Contact Invites

GoodMood PBC may also offer you the opportunity to invite your contacts from any sign-in service providers (such as your Facebook and/or Apple friends), so that those contacts can be stored within your GoodMood PBC games, and then you can send them invites to join you in GoodMood PBC’s games.  That stored contact information will only be used to send invites and other communications to the intended addressee.  You or the third party contact may notify us at: and request removal of the information from our database.

GoodMood PBC Customer Service

We may collect your information, including but not limited to your email address, whenever you contact GoodMood PBC’s customer service, and we may also use that email address to contact you about your gaming experience with GoodMood PBC’s games, and to notify you about certain GoodMood PBC related news and promotions. If you no longer wish to receive said informative and/or promotional email notifications, you can opt-out any time, by simply following the unsubscribe link located at the bottom of each communication, or by emailing us at

Push Notifications

We may regularly send you push notifications via our mobile applications, in order to send you game updates, game related info, and other service related notifications.  You may opt-out at any time from receiving these communications, simply by turning them off on your device, in your settings.

Collection of Game Related Data

If you play our games, we may collect data pertaining to all of your interactions with the game, and with the other players inside the game, via our server log files.  This information may be connected to and recover via your player ID, device ID, or IP address, and it is used solely for the purpose of providing you our Service and/or improving the Service.  This data is stored within GameSparks. With your permission, we will also collect your exact location so that we are able to match you with other players in your area.

Other Information Collected

We may also collect information about you whenever (1) you access and/or participate in message boards within the Service, (2) you participate in surveys, pertaining to the Service, or (3) you participate in any potential contests and/or sweepstakes offered via the Service.

We may offer you opportunities to participate in sweepstakes and/or contests through our Service. If you decide to participate, then we will require certain personal information.  Participation in the sweepstakes and contests are voluntary, and therefore you have a choice whether or not to participate and/or disclose the required information.  The required information, usually includes contact information, and demographics related information.

We will use the required information to inform the participants of the results, the prizes awarded, to monitor traffic, and/or to personalize the Service we offer to you.  GoodMood PBC may use a third party service provider, in order to conduct the sweepstakes and/or contests; notwithstanding, the third party service provider is prohibited from using your personal information for any other purpose whatsoever.

Tracking Utilized

GoodMood PBC and its marketing partners, outsourcing partners, analytics, and/or affiliates, use certain tracking technologies, including but not limited to cookies, scripts, beacons, and tags, in order to identify a user’s computer/device and to “gather information” pertaining to your visits to our Site and/or Service, such as your preferences, a user name, and/or password.  Also, the information contained in a cookie may be directly linked to your personal information, including but not limited to your user ID, and it is used solely for purposes of improving the quality of our Service, offering services specific to your interests, and making the Service more user friendly.  You have the option to disable the cookies, at any time, but by doing so you may not be able to access or use certain features in the Service.

Also GoodMood PBC may feature advertisements offered by third parties, which deliver cookies to your computer/device; therefore, the content you access and advertisements you see can all be tracked by the third party providers.  As the third party advertising companies identify your computer/device with a specific number, they will be able to identify your computer/device every time they send you advertisements.  These advertisers may use the information gathered about your visits to our Service, to third party sites, and usage of applications, in order to measure their advertisement’s performance and to provide certain advertisements regarding goods and services of interest to you. This Policy shall not apply to, and GoodMood PBC will not be responsible for the data collection practices of the third party advertisers, and so we advice you to check and review their privacy policies, before using their services, in order to learn more about their use of cookies and other technology.

You may click on the following link: for information on how to opt-out of the use of cookies for the delivery of more relevant advertising.

Mobile Technologies

GoodMood PBC may use certain mobile analytical softwares, in order to allow us to better understand the functionality of our mobile software on your device. These softwares may record certain information, including but not limited to how frequently you use the software application, the events that happen within the software application, aggregated usage of the Service and software application, performance data, and the website from where the application was downloaded from. We do not link the analytics information we store within the software application to any of your personal information, which you submit within the mobile application.

Third Party Services

Our services may contain third party tracking tools from our service providers, examples of which include Google Analytics and MobileAppTracking by Tune. Such third parties may use cookies, APIs, and SDKs in our services to enable them to collect and analyze user information on our behalf. The third parties may have access to information such as your device identifier, MAC address, IMEI, locale (specific location where a given language is spoken), geo-location information, and IP address for the purpose of providing their services under their respective privacy policies. Our privacy policy does not cover the use of tracking tools from third parties.  We do not have access or control over these third parties.

Please refer to our list of analytics partners within the Services and for more information on how to opt out at:

Third Party Advertisements

GoodMood PBC may display third party advertisements within our Service.  The third party advertisers may collect and use information about you, including but not limited to your Service sessions, IP address, device identifier, MAC address, IMEI, and geographical location.  The third party advertisers may use that information to provide more advertisements of interest to you.  Please refer to our list of partners within the Services and for more information on how to opt out at:

Additionally, you may see our games advertised in other third party services.  If you click on one of those advertisements and install our game, you will then become a user of our Service.  In order to verify your installs of our games, a device identifier may be shared between us and the advertiser.

How We Use Your Information

GoodMood PBC will use all the information collected through our Service for the purposes described in this Policy and/or which are disclosed to you in connection with your use of our Service.

Here are some examples, of purposes for which we may use your information:

To create game accounts and allow the users to play our games;

To identify and recommend connections to other GoodMood PBC Service users;

To operate and/or improve our Service;

To better comprehend your preferences, and thereby enhance your experience and enjoyment while using our Service;

To respond to your feedbacks, comments and/or questions, and to provide a better customer service experience;

To facilitate, provide and deliver the products and services you want;

To send you Service related information, including but not limited to updates, security alerts, confirmations, invoices, and technical notices;

To communicate with you regarding our promotions, rewards, events, and all other news related to our products and services, as provided by GoodMood PBC and/or our partners;

To facilitate your communications with other users; and

To link to and/or combine with the information we get from third parties, for the purpose of helping us understand your preferences and to provide you the best gaming experience and services.

Your information – Disclosure

GoodMood PBC does not share your personal information, except as approved by you and/or as otherwise detailed below:

With your prior consent, such as, when you agree to GoodMood PBC’s sharing of your information with other third parties, for their marketing purposes, subject to their privacy policies.  If you no longer want us to share your information with third parties, please contact us at: legal-request@goodood  If you no longer wish to receive any communications from a certain third party, then you will need to contact that third party directly.

GoodMood PBC may engage third parties to perform services on our behalf, including but not limited to analyzing data and providing customer support.  These third parties providers may have access to your personal information, solely for and in connection with the provisioning of services for GoodMood PBC.

In addition, we may release your information as permitted by law, for example to comply with a subpoena, or when we deem it necessary to comply with the law; investigate an alleged fraud, respond to a governmental request, enforce or exercise our rights; or protect the rights, property, or safety of GoodMood PBC or its users, or the safety of others, in our sole discretion, which may include exchanging information with third parties for fraud prevention and/or protection.

Furthermore, GoodMood PBC may share your information in connection with any merger, sale of our assets, or any other financial and/or acquisition related transaction.  You will be notified by GoodMood PBC, via email and/or via notice on our Site, of any change in our ownership and/or users of your personal information.

GoodMood PBC may also share aggregate and/or anonymous information regarding you with third party advertisers, publishers, sponsors, business partners, and/or other third parties.

Policy Changes

We may update this Policy to reflect any changes to our privacy practices. If we make any material changes we will notify you either via email (as provided in your account), or via a notice on this Site, prior to the change becoming effective. We encourage you to regularly review this Policy for the most recent version of our Privacy Policy.

Access Security

GoodMood PBC takes reasonable measures to protect your information from unauthorized access and/or against misuse, loss, or alteration by third parties.

Notwithstanding, you hereby acknowledge and agree that even though we make reasonable efforts to store your information, as collected via this Site and/or the Service, in a secure environment, GoodMood PBC cannot guarantee the absolute security of your information, during its transmission via our systems and/or its storage in our systems.  Furthermore, you acknowledge and agree, that while GoodMood PBC takes reasonable efforts to ensure the integrity and security of its network and systems, GoodMood PBC cannot guarantee that its security measures will prevent and and/or all third-party hackers from illegally obtaining access to your information.  As such, GoodMood PBC does not warrant and/or represent that your information will be protected against any, loss, misuse, and/or alteration by third parties. You acknowledge and agree that method of transmission over the Internet and/or method of electronic storage is 100% secure.Your Personal Information

If your personal information changes in anyway and/or if you no longer desire to use our Service, you may update, correct, and/or delete any inaccuracies by making the requisite changes within your account settings or by contacting us at:  We will respond to your access request within 30 days.

Retention of Information

GoodMood PBC will keep your information for as long as your account is active and/or for as long as it is needed to provide you with the Service.  If you wish to cancel your account and/or request that we no longer use your personal information to provide you the Service, contact us at:  Notwithstanding anything contained herein to the contrary, GoodMood PBC will retain and use your information for as long as it is necessary in order to comply with our legal obligations, to resolve disputes, and/or enforce our agreements.

Policy Pertaining to Children

GoodMood PBC does not knowingly collect and/or solicit personal information from anyone under the age of 13, or knowingly allow such persons to use our Service.  If you are under the age of13, then please do not provide any information about yourself to us, including but not limited to your name, address, telephone number, and/or email address.  No one under the age of 13 may provide any personal information to GoodMood PBC, its partners, service providers, and/or advertisers.  If we find out that we have accidentally and/or unintentionally collected personal information from a child under the age of 13, then we will immediately delete that information.  If you have knowledge of and/or believe that we might have any information about a child under the age of 13, then please contact us at:

Opting Out

You can opt-out of receiving promotional emails from us via either the instructions found in those emails, or by emailing us at:  You hereby acknowledge and agree that if you opt-out, we can still send you non-promotional emails, as they relate in any way to your account(s) and/or the GoodMood PBC Service.

You can also opt-out of receiving SMS notifications from us, either via SMS or by emailing us at:

International Storage and/or Transfers

We may store and/or transfer information that we gather about you to affiliated entities and/or to other third parties in other countries. Please note that these other countries may not have the same data protection laws as your own jurisdiction; nevertheless, we take reasonable measures to ensure adequate safeguards are in place in order to transfer the information to those other countries, and whenever we use and disclose any of your information, including but not limited to your personal information, as described in this Policy.

GoodMood PBC

3511 Silverside Road, Suite 105,

Delaware 19810 Wilmington


Should you have any questions and/or concerns, regarding this Policy, please contact us at: